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We are looking for an effective Wholesale supervisor to directly manage HORECA channel by ensuring client onboarding, price negotiations, and overall fulfillment of orders.
Responsibilities:
- Strategically manage wholesale channel in compliance with company’s policies and vision;
- Define processes for evolution of the wholesale channel within the organization;
- Setup clientele categories to better service the client needs;
- Establish growth markets and support in route to market definition;
- Ensure sales and margin targets are met weekly;
- Work closely with the warehouse team to ensure order fulfillment accuracy;
- Ensure system requirements are met by following the existing protocols are followed;
- Initiate, coordinate and enforce optimal operational policies and procedures;
- Adhere to all warehousing, handling and shipping legislation requirements;
- Maintain standards of health and safety, hygiene and security;
- Manage stock control and reconcile with data storage system;
- Prepare annual budget;
- Liaise with clients, suppliers and transport companies;
- Produce reports and statistics regularly (as required);
- Receive feedback and monitor the quality of services provided.
Requirements:
- Proven work experience in wholesale/key accounts – especially FMCG;
- Proven ability to implement process improvement initiatives;
- Strong knowledge of HORECA Key Performance Indicators (KPIs);
- Hands on experience with warehouse management software and databases;
- Proficiency in Microsoft Suite (Especailly Excel);
- Leadership skills and ability manage staff;
- Strong decision making and problem solving skills;
- Excellent communication skills;
- BS degree in logistics, supply chain management or business administration.