Human Resources Assistant

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

These jobs are found in Country Offices (COs), Regional Bureaux (RBs) and Headquarters (HQ). The job holders report to an HR Officer or the designate.
At this level job holders are expected to take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action within their area of expertise and may provide guidance to other staff.

To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

1. Provide assistance on general HR queries and follow up actions, to ensure consistent and high quality HR services are delivered to clients;
2. Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties;
3. Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and provide necessary information in order to enable timely HR services:
4. Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs
5. Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures;
6. Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards;
7. Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines;
8. Use HR management systems for entering and updating a variety of HR data including assistance in monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data;
9. Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.

On top of the key responsibilities outlined above, the HR Assistant will be also responsible to carry out the following specific tasks under the guidance and overall supervision of Head of the Office:

1. Provide administrative support including fleet, assets and inventory management, office filling both hard and soft copies, front office management, routine administrative tasks of the Country Office in close collaboration with the Finance Associate.

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Employee orientation

Demonstrates a developed understanding of the various employee contexts and needs when applying and adapting HR policy and practices, to best meet employee needs. Takes initiative and identifies suitable solutions when partnering with employees and local Country Office management.

HR Expertise & Policy Knowledge

Is able to interpret and apply detailed knowledge of HR policies, operational processes, leading HR practices and internal regulations, within a complex organizational context, to provide guidance to employees and implement solutions within area of responsibility.

Business Knowledge & Partnership

Applies advanced knowledge of WFP’s organizational and HR strategic objectives, as well and operational complexities, in order to ensure alignment of HR support within own area of responsibility. Establishes and maintains internal network on an ongoing basis, to develop understanding of organizational challenges and local teams context and therefore, ensure focus on local priorities and people.

Enabling Talent Management Solutions

Demonstrates a advanced knowledge of WFP HR solutions within area of responsibility. Applies this, along with an in-depth understanding of the end user context, to plan, coordinate and manage effectively the implementation and execution of HR solutions.

HR Operations Management

Demonstrates understanding of HR operations impact on the broader organizational context. Proactively identifies opportunities for HR operational improvement and creates work plans to implement changes.

• Has managed and implemented HR policy and procedures in line with WFPs operating standards
• Has conducted specific HR Services activities such as payroll administration, aspects of recruitment and interviews administration
• Has provided ad-hoc guidance to less experienced staff members
• Has provided briefing to new recruits as part of the onboarding process
• Has gained experience working across a range of WFP contexts and with varying strategic priorities

STANDARD MINIMUM QUALIFICATIONS

Duration of assignment: 3 Months renewable contract

• Net monthly salary range: USD 2,500-00 to 4,583-00 (Salary is determined by current earnings, qualifications, skills & experience)
• ** Please note that employees must still pay Angolan income tax after receiving a net monthly salary from the WFP**
• Benefit: Medical Insurance

Validade: 26/12/2019