A oportunidade
Conheça a função e prepare a sua candidatura.
Duties
- Manage the renewal process and keep customers aware of latest developmentsCollect and analyse data to learn more about consumer behaviour.
- Maintain updated knowledge of company products and services.
- Resolve complaints and prevent additional issues by improving processes.
- Act as a client advocate with a focus on improving the buyer experience.
Requirements
- Bachelor’s Degree in Sales, Communications, or relevant field.
- 3+ years of experience in the Health and or Insurance Sector (at managerial level).
- Exceptional verbal and written communication skills with fluency in Portuguese and good English.
- Ability to collect, track, and analyse large amounts of data.
- Strong understanding of consumer behaviours and industry trends.
- Creativity and a desire to improve process and results.