E-Commerce Specialist

Description

A well-established client of ours is seeking for an innovative and self-motivated professional to join their IT Projects Team. In this role, the candidate will drive the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfilment, technology, and infrastructural plans. He/she will also be responsible for generating data-driven commercial insights and managing relationships with partners for the business.

Duties and Responsibilities

• Responsible for the day-to-day management of the organisation’s e-commerce platforms to increase sales.
• Identify and recommend opportunities to improve customer experience and conversion rate.
• Responsible for coordinating assigned projects from development to implementation.
• Responsible for generating data-driven commercial insights and managing relationships with partners for the business.
• Collaborating with appropriate stakeholders to ensure the rollout of website changes.
• Compiles a weekly and monthly reports, and documenting the e-commerce developments.
• Responsible for providing second line IT support.

Requirements

• Bachelor’s degree in Information Systems or Computer Science.
• 5+ years of relevant experience.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Ability to perform well under pressure and with defined timelines and milestones.
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities.
• Excellent communication and collaboration skills.
• Ability to learn new systems and processes quickly.
• Clean Class 4 drivers licence a must.