Program Assistant

The country team is responsible for promoting technical cooperation, stimulating interest and coordinating assistance for health development based on global and regional strategies and WHO guidelines. It is also responsible for contributing to the collection, analysis and dissemination of health information.

Description of Duties

• Initiate correspondence projects on the orientation of Program Managers; finalize them in accordance with WHO and departmental styles and check language, grammar and accuracy before submission for approval and signature.
• Organize the administrative preparation of internal and external meetings, including the preparation of business plans in GSM/ Oracle, letters of invitation, cost estimates and travel requests; assist in the preparation of documents; sending materials and liaising with participants and others involved.
• Analyze correspondence and requests received, highlight incoming documents and attach background information and identify areas requiring action by Program Managers, drawing attention to important issues. Schedule meetings of Program Administrators, according to schedules and needs; take minutes of meetings and follow up on issues requiring action to ensure prompt response to WHO requests.
• Obtain information documents for meetings, seminars, workshops, etc. which Program Administrators take part in, verify their availability and ensure that they have the appropriate information files and documents;
• Ensure that technical reports and documents conform to WHO standards, rules, practices, procedures and editing style and correct them as necessary prior to submission to the Representative’s signature.
• Use appropriate monitoring tools, monitor and ensure deadlines and deadlines are met, and correspondence and requests are analyzed and processed as soon as possible.
• Use GSM to prepare requests for official travel by Program Administrators. Make airline and hotel reservations, prepare travel records and handle other related matters upon request.
•  Perform other related duties as required or directed, including support to the Administration and the Representative’s Office.

Required Qualifications

Educational Qualifications

•  Essential: Completion of secondary school followed by Administrative training.

Experience:

• Essential: Mininum 5 years of experience in a recognized public or private institution.
• Desirable: Experience in administrative support positions within WHO or another UN agency is an asset. Experience in Oracle-based systems or another ERP-like system is an asset.

Skills

• The incumbent will demonstrate mastery; actualize his knowledge in the use of modern office technology through internal courses, on the job or self-training. He/ she keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in Country Office, organic group and WHO, to be able to brief and explain procedures to other members Staff.

WHO Competencies

• Communicating Credibly and Effectively.
• Foster integration and teamwork.
• Produce results.
• Move forward in a changing environment.
• Manage resources effectively.

Remuneration

• Remuneration comprises an annual base salary starting at 16,980USD (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.