After Market Manager

About Us

Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine.

We’re glad you want to help us make a difference! We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we’re good at it.

We’re now looking for passionate After Market Manager at Alfa Laval, Angola who would be directly responsible to develop the service business and manage an energetic team of our workshop technicians to deliver service excellence. This is an excellent opportunity to be a part of most dynamic and transforming ‘Service’ team of Alfa Laval MEA.

Job Description Summary

The individual will be responsible for identifying and developing the business opportunities within the Angola market and concluding direct sales of Alfa Laval products and services supporting service growth opportunities.

The individual will also be responsible for managing the Angola service center leading, developing and securing a high performing Service Centre organization in line with the overall Service strategy and the Alfa Laval culture in order to create an excellent customer experience and deliver service excellence – safety, quality, delivery and cost.

As part of the role, the individual may be required from time to time to support and facilitate entity related matters such as compliance and statutory requirements.

The Main Activities of the Position Include The Following

• Secure a strong HSEQ culture within Alfa Lava Angola.
• Develop and sell existing and new solutions directly to the customers/market.
• Drive “Excellence in Sales and Service” and drive the business with a specific focus on after sales and service by proactively leading service sales and execution.
• Responsible for the Service Sales and operations’ forecast and financial result.
• Develop a deep understanding of the industry (or market), including market drivers and competitive landscape within the scope.
• Able to use data to drive market gap analysis and devise strategies to improve our market presence, including familiarity creating business cases and plans to drive investment.
• Manage and develop capabilities needed to support the overall service strategy whilst leading and implementing the service transformational roadmap.

Why Alfa Laval?

• An exciting place to build your career having opportunity to expand your global network, inside and outside of Alfa Laval, with different nationalities.
• Excellent learning opportunity to work with our global leaders.

We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.