Facilities Manager

The Raxio is seeking a Facilities Manager.

About us

Raxio Group is a platform investing in and building state-of-the-art Tier III data centers across Africa. Through its investments and hands-on approach, Raxio seeks to address the latent demand for critical data center infrastructure that will drive digital transformation across the region. Raxio made its first investments in Uganda and Ethiopia by establishing and developing state-of-the-art “metro-edge” facilities on the outskirts of Kampala and Addis Ababa. More recently, Raxio has entered the DRC, Côte d’Ivoire, Mozambique, and Tanzania, where it will be building similar facilities, with further investments planned across Africa. Raxio currently counts on about 80 professionals across different offices in Amsterdam, Dubai, Nairobi, Kampala, Addis, Maputo, Abidjan, and Kinshasa.

At Raxio Group, we value diverse perspectives and are dedicated to building a dynamic and inclusive workplace. We particularly encourage applications from women who are ready to lead and innovate.

Pan-African Data Centre Expansion

Your mission

The Facilities Manager is responsible for overseeing and managing the entire MEP technical team, leading the direction of the MEP technical delivery, overseeing projects in coordination with PMO team, monitoring and evaluating of mechanical and electrical systems and the interoperation procedures under different normal and failure modes.

Your Profile

• Controlling, monitoring, and guidance of the daily work within the maintenance of the colocation data centre.
• Managing, monitoring, and controlling of the execution planning and progress of the maintenance of the facility.
• Coordinating, organizing, and controlling the work processes.
• Drafting adequate delivery forecasts and tunes progress with VP For Tech Ops.
• Carrying out the final inspection and delivery of the maintenance activities.
• Chairing and possibly taking minutes of maintenance meetings with vendors and subcontractors.
• Assessing out-of-scope activities required with vendors and subcontractors.
• Tracking maintenance administration: money, time, and quality during the work processes.
• Ensuring compliance with data centre specific risk assessments, regulations, procedures, and work instructions.
• Ensuring an equipment life cycle and testing program as required.
• Managing the Building Management System (monitoring availability of the data centre technical infrastructure) infrastructure.
• Managing the instant solving of deviations, alarms, and incidents.
• Supporting the data hall team with the realization of operational custom changes.
• Maintaining and managing plans (e.g., end of life, major changes, etc.).
• Managing corrective and preventive maintenance; incident- and safety (work, people) reports.
• Providing and ensuring maintenance planning and checklists for the facility engineers.
• Providing scripts and risk analysis for planned maintenance work (risk management).
• Defining the maintenance program with policies, procedures, and work instructions.
• Selecting an appropriate maintenance program for each part of the faculty’s infrastructure.
• Developing different types of work instructions for the equipment as required.
• Coordinating maintenance service providers (outsourcing) as required.
• Creating different maintenance programs for the facilities infrastructure as required.
• Identifying and coordinating outsourced and in-house maintenance service requirements.
• Developing and managing maintenance agreements and contracts – T&M, basic or comprehensive.
• Managing and following up equipment warranty.
• Developing and maintaining an effective spare part holdings and management system.
• Developing and maintaining the facilities contamination control policies and procedures.
• Developing and conducting facilities training program.
• Developing and maintaining MOPs, SOPs, EOPs.
• Creating and maintaining the facilities maintenance schedule.
• Maintaining and leading the operation of the CMMS Tool.
• Recommending and maintain the list of tools required for maintenance activities.
• Ensuring vendors supply back-to-back service to SLA.
• Supervising project progress in coordination with the PMO team.
• Organizing, coordinating, and leading the project team.
• Coordinating, recording, and ensuring quality compliance.
• Implementing the new service or equipment or environment, etc.
• Complying with budgets and delivery times.
• Planning maintenance and customer support.
• Developing vendor management policy and procedures, vendor selection, backup source, daily management.
• Developing contract management policies and procedures.
• Participating on vendor selection and evaluation process.
• Performing service requirement analysis to identify required vendors.
• Defining scope and deliverables of each vendor.
• Defining the technical, legal, and commercial requirements of the service providers.
• Developing and evaluate RFI and RFP process.
• Preparing vendor scorecard in vendor selection.
• Performing all over contract and performance management of the vendors.
• Ensuring that vendors are trained for safety, security, and facility compliance.
• Managing a team for testing and commissioning agent.
• Supervising all testing and commissioning activities in the data centre technical infrastructure.
• Ensuring serial numbers are added to the asset management database as each item of equipment is installed.
• Ensuring ESG requirements are complied with.
• Promoting a zero accident/ incident culture and environment.
• Certifying the system and/or systems are fit for purpose and formally handover to the client.
• Ensuring that testing and commissioning is carried out and recorded in accordance with correct and up to date drawings, plans, specifications and computer software and data.
• Ensuring that the quality of the testing and commissioning is in accordance with business, client, manufacturers and legal procedures, processes, regulations, and standards.
• Undertaking regular audits of the testing and commissioning operation to ensure business, client, manufacturers and legal procedures, processes, regulations and standards are being complied with.