Director, Franchise Operations

The GatedTalent is seeking a Director, Franchise Operations.

Position Overview

Lead the Franchise in collaboration with the bottling partner, harnessing network expertise to successfully drive and deliver business value to the system. Co-ordinate all Franchise Operations, integrated Commercial and Marketing activities across Angola to achieve value, volume and share objectives through supporting the execution of the Annual Business Plan and Long-Range Plan (ABP and LRP). Leverage functional support and expertise to address opportunities or issues quickly – Commercial, RGM, Marketing, Finance, Legal, PAC, Technical, Supply Chain, or HR.

What You Will Do

Strategy and Business Performance

• Develop and implement 3 year BP and annual BP for assigned geography aligning bottler around key investment commitments.
• Approve and ensure execution of annual BBP(s) – manage opportunities and issues arising with Bottler Leadership Team.
• Approve and ensure execution of annual Customer Business Plans.

Finance

• Manage P&L for the Region ensuring delivery of the Profit, Volume and Share numbers.
• Ensure adherence to Local Chart of Authority, financial governance standards and management of Opex locally.
• Effectively adjust and correct during the annual cycle to ensure delivery of profit number.

Market Execution And Commercial Excellence

• Identify commercial and market development improvement initiatives to drive incremental volume, profit or share.
• Ensure the Region or territory OBPPC is optimized leveraging Conjoint analysis and the Category & Subject Matter experts.
• Drive the iRED agenda with the bottling partner(s)ensuring it is embedded into organizational culture.
• Actively pursue opportunities to improve our Route to Market, leveraging best practices.
• Ensure application of consumer programs designed to enhance consumer brand equity.
• Drive horizontal expansion through outlet creation incentive programmes.

Manage Capacity To Produce And Distribute

• Lead the conversations with our bottling partners to agree investment levels to meet demand.
• Plan three years ahead for investment in Capacity, Glass and Coolers.
• Lead the Quality agenda at the plants ensuring we meet our Package and Product quality metrics.
• Monitor capacity performance to anticipate opportunities or challenges in the Supply Chain.

Franchise Leadership

• Build value based and strategic “win-win” relationships with System partners at Bottler leadership team and regional levels.
• Lead strategic System capability planning to ensure we have the Processes, Organisation, Technology, Culture and People to deliver three year commitments.

People Leadership

• Motivate and lead the Region Team and any dotted line functional support to deliver the Long Range and Annual Business Plan.
• Build System and team capability to ensure our team continues to lead the market and build the careers of our Associates.
• Effectively manage all people processes to a high quality, on time and on budget – training, performance management, organizational changes etc.

External Stakeholders And Sustainability

• Represent the Company to all external stakeholders and all KO events.
• Manage the profile and reputation of the company and lobby Governments with the support of PAC.
• Lead the Workplace Rights and Human Rights agenda with bottling partner(s).
• Assist fully in the execution of community programs designed to enhance KO reputation within the community.

Role Requirement

• Bachelor’s Degree.
• Minimum 8-10 years’ experience with at least 3 years in Operations.
• Previous experience in an FCMG Company is an added advantage.
• Functional experience would be an advantage.
• Bottler experiences an added advantage.

Annual Incentive Reference Value Percentage: 30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.