Operations Director

The Newrest is seeking an Operations Director.

Newrest is looking for an Operations Director to support our activities in Catoca mine.

Reporting to the General Manager, the Operations Director will be responsible for all contracts on managerial, technical, human and financial aspects.

In direct contact with the production staff, the main objective will be to maintain customer satisfaction on the activity while ensuring a high level of quality and service, and to coordinate the organisation and management of the customer contract.

Missions

• Ensure at all times the client satisfaction and EHS compliance with group’s standards.
• Responsible for the proper service delivery and respect of contractual terms for the best interest of the company.
• Provide the appropriate supply of sites and develop an effective purchasing policy.
• Being a support for the General Manager to organize and manage teams, business units, supply chain and production teams.
• Ensure implementation of procedures and standards Group sites (operations, finance, purchasing, storage, QHSE …).
• Ensure, through regular site visits and controls, the proper implementation of the actions defined,
• Supervise the recruitment process based on budgets.
• Develop the staff (assessments, training, upgrades), with the aim of improving the quality of service, performance, responsiveness and sales development.
• Follow process of Winrest and generalize its use according to the Group standards.
• Maintain a good social climate, implement and develop existing agreements.
• To implement a clear working procedure with each site added with a strict reporting.
• Pass any information on the General Manager about anomalies or malfunctions which may hinder the smooth running of operations.
• Minimum 5+years of experience in catering operations management in an international remote environment
• Experience in catering is mandatory.
• A previous experience on onshore remote is appreciated.
• Multi-cultural teams management.
• Portuguese fluent is mandatory.

Joining Newrest means participating in an exciting entrepreneurial adventure offering unique international career opportunities.

About Newrest

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 40,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.