Field Service Technician

The Viasat is seeking a Field Service Technician.

About Us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What You’ll Do

The VSAT Technician is a senior level field Technician position in which the level of knowledge and experience will provide a technician capable of working on the most complex installations and services with high degree of independence from onshore assistance. Role is to manage the site installation or fault restoration; either alone or as a lead of L1 or L2 technicians, within a scope of work defined by Project or Operations management to a successful conclusion; proactively resolving situational problems across the range of RigNet (Viasat) services.

The day-to-day

• Installation, commissioning & fault diagnostics of GEO VSAT fixed single and dual Antenna Systems.
• Installation, commissioning & fault diagnostics of GEO VSAT stabilized single and Dual Antenna Systems configuration.
• Commissioning & fault diagnosis of single & multiple carrier services on the above systems related to specific manufacturer Satellite access technologies for SCPC, TDMA, IDirect, CnC.
• Installation commissioning of HTS VSAT, LEO & MEO systems such as GX, O3b Oneweb.
• Installation, configuration and commissioning of RigNet managed Network Lan infrastructure on site.
• Installation, configuration, commissioning, and fault diagnostics of Out of Band system.
• Subject matter expert (SME) for a paticular RigNet (Viasat) service or manufacturer equipment offering.
• Aligns with all RigNet, customer and regional compliance, HS&E and QA policies and regulations.
• Maintains all requested RigNet documentation and reporting procedures.
• Completes and mentors RigNet associated technical training to within accepted levels.

Note: Commissioning refers to onsite configuration and test of associated equipment.

What You’ll Need

• University Bachelor Degree (3 years) in Electrical/ Communications/ Computer discipline with 4 years recognised industry experience with demonstrated success at the level
• College Associate Degree (2 years) Level Electrical/ Communications/ Computer certificate with 2 years proven demonstrated delivery in the subject area.
• Company apprenticeship or vocational training as part of structured training program within similar technology company profile.
• Specific advanced manufacturer training including train the trainer competencies and recognized RigNet technology training ( GVF & Cisco Network , Stabilised terminal & satellite access technology certifications).
• Experience of 4 years recognised industry experience with demonstrated success at the level.
• PC literate – Windows Applications etc.
• Great level of English & Written Communication.

Technical evidence to support O&G telecommunications knowledge on:

• Orbit TRX7-750 O3b Classic , fix, restore \ maintain.
• Intellian V130 Mpower.
• Intellian V240MT O3b.
• Seatel 9797 terminal; Troubleshoot, restore \ maintain.
• Intellian V100NX: install, commission, fix, restore \ maintain.
• Intellian V130: fix, restore \ maintain.
• Trained OW Kymeta/Intellian installation.

What Will Help You On The Job

• Skilled Electrical installation of infrastructure including rack, junction boxes, cables (coax, Ethernet, fiber, signal & electrical) including termination of all connectors to within manufacturer specifications.
• Competent use of associated installation and test equipment (spectrum analyzer, power meter, DVM, OTDR, Oscilloscope, Fibre Splicer etc).
• Fluent English written and spoken preferred.
• Effective management and leadership of L1 & L2 technicians.
• Effective communication & documentation to line manager, Project manager (external & internal) and client stakeholders.
• Logical and structured problem solving abilities in a pressured environment with information constraints.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application.