The Network IP Support Enginner is responsible for ensuring the maximum possible service availability and performance for ZAP customers facing INTERNET/TV/PHONE services and internal network.
The Network IP Support team are responsible for managing and maintaining the network providing these services.
We are looking to recruit a Network IP Support Engineer that will interact frequently with Technical Support, Managed Support, Service Provisioning and Sales teams so it’s important that we are able to communicate ideas and information to people from a non-technical background. We also work very closely with the Design and Engineering teams and as such need to have a good all-round understanding of networks and systems.
Once you’ve settled into the role, you may be asked to join our call-out rotation providing 24×7 support for our key ZAP services as well as covering both planned and unplanned out of hours work as required.
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