Import Manager Tempo Inteiro NOVA

Purpose of the role

The Import Manager is responsible for managing the company’s end-to-end import operations in Angola, ensuring full customs compliance, timely clearance and delivery of goods to the respective projects. The role combines strong hands-on expertise in Angolan customs procedures with operational management, supplier coordination, cost control and team leadership, ensuring efficient, compliant and cost-effective import operations that support project execution.

Ideal Candidate Profile

The ideal candidate is a hands-on Import Manager with in-depth knowledge of Angolan customs procedures and proven experience managing end-to-end import operations. They combine strong operational expertise with the ability to lead teams, manage suppliers, control costs and ensure timely delivery to projects.

• Customs Expertise: Strong practical knowledge of Angolan customs regulations and clearance procedures.
• Operational & Team Management: Ability to oversee import operations, lead teams and resolve complex operational issues.
• Supplier & Cost Management: Strong negotiation skills and experience managing logistics providers and import-related costs.
• Problem-Solving & Stakeholder Management: Proactive, results-oriented and effective in dealing with authorities, suppliers and internal project teams.

Key Responsibilities

Import Operations & Customs Compliance

• Manage the complete import process, from documentation and regulatory requirements to customs clearance and final cargo delivery.
• Ensure compliance with Angolan customs legislation and applicable import procedures, including licenses, permits, exemptions, tariff classification and customs duties.
• Monitor shipments, anticipate potential delays and resolve customs, documentation and clearance issues.
• Maintain effective working relationships with AGT, relevant authorities, customs brokers and other institutional stakeholders.

Supplier & Logistics Management

• Manage customs brokers, freight forwarders, shipping lines, airlines and other logistics service providers.
• Monitor service quality, delivery timelines and contractual commitments.
• Negotiate rates and resolve operational issues to ensure reliable and cost-effective services.

Cost Control & Performance Monitoring

• Monitor and validate import-related costs, including freight, customs duties, taxes, clearance, storage, demurrage and detention.
• Analyse cost variances, prevent unnecessary expenses and identify opportunities for cost optimisation.
• Track shipment status, clearance lead times, delivery performance and operational risks, providing regular updates to management.

Team Leadership

• Lead and coordinate the Import Department, defining priorities, allocating responsibilities and monitoring team performance.
• Support the team in resolving complex operational and customs-related issues.
• Promote accountability, collaboration and continuous improvement.