The Service Engineer, is a critical member of our national service team; this is a field-based, customer-facing role that primarily calibrates and service (preventive and corrective) Yapama/Philips imaging equipment at our customer sites. Our SE’s represent the “Face of Yapama” to the customer.
The Service Engineer reports to the COO of Yapama.
The position requires travels to Angola provinces (where the hospitals are located).
Start-up, calibration and service of a selection of imaging modalities (CT, MR, X-Ray and Ultrasound); provide expert level to service and install solutions; communicate and escalate technical issues and delays; keep installation projects on schedule; assure quality; evaluate room layout and installation quality of our mechanical install vendors; start-up in accordance with factory instructions and specifications; troubleshoot technical problems and repair out of box failures; correct vendor and factory errors and mistakes; order missing or damaged parts; provide feedback to HQ and support center, factory, project management and planning. Execute all service activities and task on equipment under responsibility.
Required Knowledge/Skills, Education, and Experience:
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